Shipping and payment

Goods ordered in our e-shop are usually ready for shipment within five working days of receipt of your order. If for any reason it is not possible to meet this deadline, we inform the customers immediately via e-mail or telephone.
 
Method of transport:
  • Via the shipping company Zásilkovna
You will be informed electronically about the dispatch (shipment) of the goods by the shipping company Zásilkovna.
 
Payment method:
  • Payment on e-shop
Via using the Comgate payment gateway Comagte, a.s. to which you are redirected before completing your order. You can find detailed information about the payment process HERE and HERE. For any questions about payments, please contact the payment gateway Comgate, a.s. directly.
Comgate, a.s.
Gočárova třída 1754 / 48b, Hradec Králové
E-mail: platby-podpora@comgate.cz
Phone: +420 228 224 267
  • Cash or card upon collection
Payment will be made in cash or by card upon personal collection.